The design of manager education programs is based on the evaluation and recommendations that emerge from our analysis activities. All sessions are designed on adult learning principles, respecting the needs of participants to be actively involved in their learning experience.

Facilitation rather than presentation is a key component of our programs, where we encourage participant involvement and utilise the knowledge and “life experiences” of the individuals within the group to progress toward desired outcomes.

There are two key elements:

• Addressing Business Risk – understanding the business case and financial elements behind the programme and why it is important in an economic context
• Up skilling managers to ‘conduct conversations’ with mature workers (see Workshops for Managers)

It is important to provide managers and supervisors with the coaching and tools they need to address current and emerging workforce challenges. This includes tailored “How To” workshops for managers and supervisors around transition to retirement and handling requests for alternative work arrangements.

Conducting “conversations” around alternative work arrangements – allowing managers to have a safe space to question and challenge the rationale for the program. We provide a framework and methodology for discussions with employees.

These workshops provide managers with the tools they need to address mature workforce challenges; how to have a conversation, how to plan for transitions within their staffing and how to manage requests for alternative work arrangements.

Some will go on to become mentors and/or coaches themselves.